Armitage Help Desk

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Christmas Closure

In observance of Christmas, Boxing Day, and New Year's Day, our office hours are:

December 24: Closed at noon.
December 25: Closed
December 26: Closed

December 31: Closed at noon.
January 1: Closed

Normal business hours will resume on Thursday January 2, 2025.

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Please note that we do not email passwords or post passwords in tickets. We will attempt to call you with any password update.

Emails are often sent in "clear" or "plain" text. That means the content of the email is unencrypted. If the email is intercepted, it's trivial to extract your password from it. Second, your email is often stored in several systems or servers on its way to you. It will be saved in the sent email of the account it comes from, your own email server, and possibly any other systems or servers it passes through. If any one of those systems is compromised, it can reveal your password to hackers. Finally, your email is also often stored locally on your laptop or workstation in plain text. If that were to get into the wrong hands, hackers would have access to your passwords.